KB금융그룹 헬프라인

Meet the convenient KB Financial Group Helpline applicationHelpline reports and compliance inquiries are possible anytime, anywhere, in real time and convenientlyIt is also possible to check the progress and processing of reports and inquiries, and follow-up reports.
★ Features of KB Financial Group Helpline- Operated by an independent third-party professional company (Red Whistle) to ensure confidentiality and anonymity.- About 500,000 employees of 150 major financial institutions, large corporations, central administrative agencies, local governments, and public corporations in Korea use the Red Whistle Helpline.
★ What applies to this Helpline1.
Guarantee of anonymityThis system does not create or maintain internal access logs containing Internet Protocol (IP) addresses, so users cannot be traced and anonymity is guaranteed.2.
Security enhancementFirewall, hardware web firewall, and intrusion detection system (IPS) are applied to this system, and 24-hour, 365-day security control is in operation.3.
Report storage and access rightsReports and questionnaires are stored directly on Red Whistles security server for safety, and only those authorized to process reports can access them.
★ Precautions- After submitting the report or inquiry, make sure to write down the unique number (6 digits) given to you, and check the response and progress of the audit manager through the processing confirmation a few days later.- Be careful not to expose yourself.
When filling out the report, be careful not to reveal circumstances that could lead to guessing who you are.
★ InstructionsIf you encounter any errors while using the app, or if you have any suggestions or questions, please contact us.We always welcome your comments.